Customer Support Officer Jobs in Pakistan 2024:
Bank AL Habib Limited
Bank AL Habib is looking for a Customer Support Officer
Eligibility Criteria
Qualification: Minimum Bachelor’s Degree
Department: Customer Services Division
Experience: Minimum 1-year banking experience
Job Requirements & Responsibilities:
– Attend and greet customers
– Ensure that the Branch Health Checklist (as per SQ Checklist) is completed by physically checking all areas
– Report any service issues encountered to the SQ and the respective Branch Manager
– Guide customers to the relevant desks for the desired service
– Ensure all relevant instruments i.e., deposit slips/brochures and other marketing material are available
– Provide complete information on products/services to customers
– Resolve customer’s queries and complaints of routine nature
– Register customer complaints in the Complaint Management System and maintain an MIS
– Monitor Service Standards & Branch Ambience and send reports weekly
– Educate/introduce customers on the use of Net-Banking (AL Habib Mobile Application), Call Center, and other digital channels
– Check the Complaint box along with BM/OM and ensure they are registered in the system
Skills: Confident individual, excellent customer service, interpersonal communication skills.
Location: Karachi, Hyderabad, Multan, Gujranwala, Faisalabad, Lahore, Islamabad, Peshawar, Mardan, Jhelum
Interested candidates may apply online through https://lnkd.in/gbYNm77M by 06th December 2024
Check These Jobs Also:
- ATM Application Support Jobs in Karachi 2024
- Managment Trainee Jobs in Lahore 2024
- Talent Acquisition Officer Jobs in Karachi 2024
- HSE Training Officer Jobs in Sheikhupura 2024
- Retail Associates Jobs in Hyderabad 2024
- Supply Chain Officer Jobs in Lahore 2024
- Assitant Branch Manager Jobs in Lahore 2024
- Senior Designer Jobs in Karachi 2024
- Warehouse Manager Jobs in Rawalpindi 2024
- Assistant Relationship Manager Jobs in Lahore 2024
- Branch Manager Jobs in Pakistan 2024
- Assistant Manager Accounts Jobs in Rawalpindi 2024
- DVR Operator Jobs in Lahore 2024
- Senior Account Officer Jobs in Faisalabad 2024
- Senior Accounts Officer Jobs in Rawalpindi 2024
- Deputy Manager Sales Jobs in Karachi 2024
- Assistant Manager Planning and Coordination Jobs in Karachi 2024
