Customer Services Representative Jobs in Lahore 2023:
BORJAN is expanding & looking for passionate professionals to join our team and meet our new challenges
Position: Customer Services Representative
Qualification: Bachelors or Masters
Experience: 2-3 years
Location: Johar Town
Gender: Male
1. Managing incoming calls and customer service inquiries
2. Managing outbound calls to resolve/inquire or feedback about queries.
3. Resolves product or service problems by clarifying the customer’s complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem,
4. Managing shipper advice calls
5. Handling social media apps by appropriate responses
6. Customer behavior knowledge
7. Call center operating knowledge
8. Handling social media apps
Position: Customer Services Representative
Qualification: Bachelors or Masters
Experience: 2-3 years
Location: Johar Town
Gender: Male
1. Managing incoming calls and customer service inquiries
2. Managing outbound calls to resolve/inquire or feedback about queries.
3. Resolves product or service problems by clarifying the customer’s complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem,
4. Managing shipper advice calls
5. Handling social media apps by appropriate responses
6. Customer behavior knowledge
7. Call center operating knowledge
8. Handling social media apps
Interested candidates can refer/apply at asma.zafar@rafumgroup.com