Service Quality Officer Jobs in Pakistan 2024:
Bank AL Habib is looking for a Service Quality Officer
Eligibility Criteria:
Qualification: BBA /BA
Department: Customer Services Division
Experience: Minimum 1 year banking experience
Job Requirements and Responsibilities:
Purpose & Functions: To ensure Customer Services & Quality Services Dimensions complying with all Service Standards of the bank.
Functional Duties & Responsibilities: Implement service monitoring tools and drive process improvement initiatives of all segments of the bank to meet customer expectations.
Work Responsibilities:
1. Service Monitoring:
2. Analytics & Process Improvement:
3. Compliance
4. Work on the special assignments
Required skills & competencies: Banking Knowledge Skills & Attitude: Excellent customer service skills and conflict management skills, Positive minded, Interpersonal Skills, Excellent communications Skills & confident
Training: Basic Banking Training & specialized Training in quality assurance
Location: Karachi, Hyderabad, Sahiwal
Interested candidates may apply online through https://bit.ly/3V8l61p by 06th December 2024
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